Please review the most common technical issues with the Noria Academy:
- Expired access – If the content is no longer available on your account, your free one-year access may be expired. The course will need to be purchased again and have access to the Academy reissued. Alternatively, a study pack containing a reduced feature set can be purchased at a lower cost.
- Error messages – Please make sure you are connected to the internet or wi-fi. The app will not load correctly if the app is offline. If the messages persist even while connected to the internet, please contact us at firstname.lastname@example.org with the exact error message so that we can further investigate the issue and provide a solution.
- Outdated version – Please update your app to receive the latest features and patches.
If you continue to have trouble after basic troubleshooting, please contact email@example.com.