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How do I receive support if I encounter technical issues while using the Noria Academy app ?

Jan. 12, 2023

By: Editor

Modified: 07/27/23

Please review the most common technical issues with the Noria Academy:

  • Expired access – If the content is no longer available on your account, your free one-year access may be expired. The course will need to be purchased again and have access to the Academy reissued. Alternatively, a study pack containing a reduced feature set can be purchased at a lower cost.
  • Error messages – Please make sure you are connected to the internet or wi-fi. The app will not load correctly if the app is offline. If the messages persist even while connected to the internet, please contact us at education@noria.com with the exact error message so that we can further investigate the issue and provide a solution.
  • Outdated version – Please update your app to receive the latest features and patches.

If you continue to have trouble after basic troubleshooting, please contact education@noria.com.

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