Frequently Asked Questions

Get quick answers to frequently asked questions

FAQ (Frequently Asked Questions)

Registration and Enrollment

Noria Corporation offers a wide range of training solutions, including Machinery Lubrication I, Machinery Lubrication II, Machinery Lubrication Engineer, Oil Analysis II, Oil Analysis III, and many more!

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To enroll in a Noria Corporation training course, simply go to the event or product page for the desired course, then follow the prompt to complete registration by credit card for yourself or other team members.

If necessary, you can also contact a Noria representative to assist you with the registration process if you are looking to pay with a purchase order.

For customers outside of the US and Canada, please click here to contact your local agent for purchasing information.

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Noria Corporation offers tiered group pricing for studio-recorded and public training courses beginning with a minimum of 5 participants.

Additionally, private training may be a cost-effective alternative for groups of 5 or more participants, as they are based on a fixed cost for up to 25 participants and offer potential savings on employee travel and downtime.

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Yes, you can access many of the recorded training courses offered by Noria Corporation through the company’s eLearning portal or you can participate in our pre-scheduled live online events. You can also access digital study materials and supplementary resources for several of Noria’s courses through the Noria Academy app or web portal.

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  • Studio-Recorded – Attendees access these self-paced courses through Noria Corporation’s eLearning portal.
  • Live Online Training – Attendees join the training virtually on an online meeting platform. Live instructors engage in discussion and Q&A throughout the course. This format is a great alternative to an in-person course if travel is an issue. Noria Corporation emails login credentials following registration.
  • In-Person – These trainings are held in various public locations across the U.S. Please see the calendar for upcoming location and dates.
  • For public trainings outside of the US, please view the global calendar.
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The training courses offered by Noria Corporation may be suitable for beginners or may assume a certain level of knowledge or experience in the field, depending on the specific course you are taking.

You can review the course descriptions on the company’s website or contact the company directly to learn more about the level of knowledge or experience required for each course.

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The specific topics covered in Noria Corporation’s machinery lubrication and oil analysis training courses may vary depending on the course. Some possible topics that may be covered include lubrication fundamentals, oil sampling, contamination control, condition monitoring, and more.

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Private Training

Yes, Noria Corporation offers private training options for companies or groups. You can request a private training event by contacting the company directly and discussing your specific needs and goals.

For customers outside of the US and Canada, please find your local Noria global partner by clicking here.

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Noria Corporation offers customized training courses for specific needs or industries for an added cost. You can contact the company directly to inquire about the availability of customized training options and to discuss your specific needs and goals.

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To request a private training event for your team, you will need to contact Noria Corporation directly and discuss your specific needs and goals.

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It is possible that the private training event can be customized to meet the specific needs or goals of your team. You can discuss your specific needs and goals with a representative from Noria Corporation when requesting the training event.

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The process for scheduling a private training event with Noria Corporation will depend on the availability of the company’s trainers and the specifics of your request. You can discuss the scheduling process with a representative from the company when you request the training event.

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For US customers, a private training may be a cost-effective alternative for groups of 5 or more participants, as they are based on a fixed cost for up to 25 participants and offer potential savings on employee travel and downtime.

For international customers, you can discuss the number of attendees with a representative from your Noria global training partner when you request the training event.

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It is possible that the private training event can be held at your company’s location. You can discuss the location options with a representative from Noria Corporation when you request the training event.

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There may be additional fees for a private training event with Noria Corporation beyond the cost of the training itself. These fees may include travel expenses for the trainers and any additional materials or resources required for the event. You can discuss the fees involved with a representative from the company when you request the training event.

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Yes, attendees in private trainings held in the US will receive their certificates through the Noria Academy.

You can always discuss the availability of a certificate with a representative from the company.

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It is possible that a private training event with Noria Corporation can be conducted in a language other than English. You can discuss your language requirements with a representative from the company when you request the training event. Please click here to find your Noria global partner.

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Live Online Training

Following registration, Noria Corporation will email the attendee a passcode protected link to join the online meeting platform.

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You need a working camera, microphone, and internet connection. Your participation is encouraged so please test equipment ahead of the training.

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All US-based attendees will receive a physical copy of the manual about a week before the training. Attendees outside of the US have the option to pay an international shipping fee on Noria Corporation’s registration platform to receive a hard copy. Please note, late registrations will result in manual shipment delays. Attendees have the option to pay for expedited shipping on Noria Corporation’s registration platform.

International customers can discuss physical manual policies with their local Noria global partner.

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For US-based Live Online Trainings, certificates of completion are available through the Noria Academy.

You can always discuss the availability of a certificate with a representative from the company.

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Studio-Recorded/On-Demand Training

Yes, individuals taking self-guided online training through Noria’s eLearning portal may start, pause, and retake sections of their training at any time within their granted access period (specified within each course description).

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Most full online training courses through Noria’s eLearning portal are sold individually through the Noria online store, although custom bundle purchases may be possible for groups of five or more seat licenses.

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Noria’s eLearning portal, located at learn.noria.com, is the platform used to host studio-recorded, full-length courses that are self-paced within the granted access period (specified within the course-description).

This is not to be confused with the Noria Academy app, where one-year access to supplementary materials through the Noria Academy app are available with purchase of a Noria certification training course.

You can purchase access to Noria’s studio-recorded courses directly through the Noria store or explore custom pricing and enterprise solutions by submitting a contact form request or contacting Noria directly.

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To access the self-paced, studio-recorded online training courses, you will need a device with an internet connection and a web browser. You may also need to install any necessary software or plugins, such as Adobe Flash Player, to use the online training portal or app.

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To log in to the eLearning portal, you will need to use the login information provided to you in your enrollment email when you registered for the course. If you have forgotten your login information, you can reset your password or contact the company for assistance.

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To receive your certificate of completion after completing an online training course with Noria Corporation, you can access your certificate within the course on the Noria eLearning Portal.

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No, there is no limit on how many times you may access online training courses within your granted access period, although in rare cases we may freeze an account and contact you if we detect suspicious or unauthorized user account activity.

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Common technical issues with the online training portal include:

  • Expired access – If the content is no longer available on your account, your free one-year access may be expired. The course will need to be purchased again.
  • Locked out of account – If you are locked out of your account, then your access might be expired. Again, you will need to re-purchase access or reach out to a Noria representative for more guidance.
  • Trouble playing videos in the portal – Please make sure your browser and computer are up to date.

If you continue to have trouble after basic troubleshooting, please contact education@noria.com.

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In-Person Public Training

To register for an in-person public training event with Noria Corporation, you can visit the company’s website and follow the instructions provided to enroll in the event using a credit card.

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There may be prerequisites or requirements for attending an in-person public training event with Noria Corporation. These requirements may include previous knowledge or experience in the field, as well as any necessary equipment or materials. You can review the requirements for the event on the company’s website or by contacting the company directly.

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The process for cancelling or rescheduling an in-person public training event with Noria Corporation will depend on the specifics of the event and the company’s policies.

For training events in the US, please review the cancellation policy.

For international customers, you can discuss the process for cancelling or rescheduling the event with a representative from the company or review the policies on the company’s website.

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There may be additional fees for an in-person public training event with Noria Corporation beyond the cost of the training itself. These fees may include the cost of any necessary materials or resources, as well as any travel or accommodation expenses.

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Yes, it is likely that you will receive a certificate of completion after completing an in-person public training event with Noria Corporation.

For trainings in the US, certificates of completion are available through the Noria Academy.

You can always discuss the availability of a certificate with a representative from the company.

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Noria Academy

The Noria Academy is a supplementary resource available as both an app and a web portal that can enable digital access to various study materials and resources. The app includes features such as:

  • Flashcards with the ability to sort cards by confidence level and specific topics
  • Customizable practice exams with multiple-choice questions from all topic areas
  • Comprehensive dashboards provide instant feedback and guidance on topics depending on mastery level
  • Customized certificates of completion for those who have completed Noria certification training courses.
  • Bonus materials and helpful links to external resources

The app also allows users to access customized certificates of completion for those who have completed Noria certification training courses and access bonus materials and helpful links to external resources. The Noria Academy app is free with the purchase of certain Noria certification courses, or it can be purchased separately through the Noria store.

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The Noria Academy app is free for one-year with purchase of any of the following Noria certification courses: Machinery Lubrication I, Machinery Lubrication II, Machinery Lubrication Engineer and Oil Analysis II.

Also, individuals may purchase 1-year access to certification-specific Noria Academy digital study packets through the Noria online store in lieu of registering for a full Noria course.

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To access the digital study resources and other materials provided through the Noria Academy app, you will need to download the app or visit the web portal and log in using your Noria Academy account. You can then access the resources and materials.

Noria Academy is available on the App Store and on Google Play.

Apple and the Apple Logo are trademarks of Apple Inc., registered in the U.S. and other countries.

Google Play and the Google Play logo are trademarks of Google LLC.

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No, attendees access studio-recorded, full-length online training courses through Noria’s eLearning portal.

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About a week before a training, Noria Corporation will email an enrollment invitation to the Noria Academy. We recommend checking your spam or junk mail for this invite. An auto enrollment invitation email is sent following the purchase of an on-demand certification training course.

Noria Academy digital study packs may also be purchased through the Noria store for those not attending Noria courses.

To access the Noria Academy once we’ve created a user account for you, simply download the app on your iPhone, iPad, and Android™️ or visit the app web portal.

iPhone and iPad are registered trademarks of Apple Inc., registered in the U.S. and other countries.

Android is a trademark of Google LLC.

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Yes, you should be able to access the Noria Academy app on your mobile device.

To access the Noria Academy app, simply download it from the App Store or Google Play Store or use your browser to go through the web portal version, then login with your username and password.

Apple and the Apple Logo are trademarks of Apple Inc., registered in the U.S. and other countries.  Google Play and the Google Play logo are trademarks of Google LLC.

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Please review the most common technical issues with the Noria Academy:

  • Expired access – If the content is no longer available on your account, your free one-year access may be expired. The course will need to be purchased again and have access to the Academy reissued. Alternatively, a study pack containing a reduced feature set can be purchased at a lower cost.
  • Error messages – Please make sure you are connected to the internet or wi-fi. The app will not load correctly if the app is offline. If the messages persist even while connected to the internet, please contact us at education@noria.com with the exact error message so that we can further investigate the issue and provide a solution.
  • Outdated version – Please update your app to receive the latest features and patches.

If you continue to have trouble after basic troubleshooting, please contact education@noria.com.

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Yes! Noria offers a variety of added resources for many certification courses through the Noria Academy app, including digital materials, recorded training modules, access to free digital Noria publications, lubrication program self-assessments, etc.

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ICML and Certification Organizations

The prerequisites for taking a Noria Corporation training course will depend on the specific course you are interested in. For instance, our non-certification courses or the Machinery Lubrication I course hold no prerequisites, but higher-level courses will.

You can review each course description within the training section of the company’s website or by contacting Noria directly. Also, if you wish to get certified, you should review the respective certification organization’s website or contact them directly for certification prerequisites.

The International Council for Machinery Lubrication (ICML) website is as follows: www.icmlonline.com

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No. While you will receive a certificate of completion when you finish a Noria course, this is not a substitute for passing a certification exam through the International Council of Machinery Lubrication (ICML) or other third-party certification organizations.

Noria works closely with ICML, but to become certified through this organization, you will need to register directly with them for certification testing. For more information on ICML certifications and fees, please visit their website at www.icmlonline.com.

However, the Noria certificate of completion does provide documentation that you have successfully completed the course (including documented training hours), which can be useful for employee needs and/or registration for certification testing through a third-party, as there are often formalized training prerequisites.

Noria is an authorized training provider for ICML and provides various supplementary study material options to help further prepare individuals for certification testing.

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Noria Corporation is an approved training for the International Council of Machinery Lubrication (ICML) and offers several certification courses that prepare individuals for certification testing through this organization.

Noria also offers course options like Best Practices in Maintenance & Reliability, preparing individuals for certification testing through the Society of Maintenance Reliability Professionals (SMRP) and other organizations.

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Certificates

Yes, you can receive a certificate of completion after completing a training course with Noria Corporation. If you have completed a studio-recorded training course, you can access your certificate within the course on the Noria eLearning portal.

If you have completed U.S.-based in-person or live online training, you can access your certificate through your Noria Academy account. Simply watch this short video or follow the steps below.

  1. Log into your Noria Academy account, and select the menu icon in the top left corner:
  2. Complete the course survey if needed:
  3. Once you’ve completed the survey, you can access your certificate and save/send it to the desired location in PDF format:

If you have completed training through a Noria global partner, you will need to verify with them how to obtain your certificate.

Please note that this certificate only affirms that you completed the respective course but does not replace third-party testing and certification through organizations like the International Council for Machinery Lubrication (ICML).

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To request a certificate of completion or transcripts for a Noria Corporation training course, you will need to contact the company directly.

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